Our FairCrown Safer Play

At FairCrown, we believe that gaming should always stay fun, exciting, and firmly under your control. As an 18+ platform operating under a Tobique license, we take player wellbeing seriously, and we've built a dedicated set of tools and resources to help you enjoy our games responsibly. This page explains the measures we offer, how to use them, and where to turn if you ever feel you need extra support.

Here at Fair Crown, we understand that online gaming is meant to be entertainment, not a way to solve financial problems or escape stress. That's why our team has put together a comprehensive Responsible Gaming framework that covers everything from deposit limits to self-exclusion options. We want every visit to our platform to be a positive one, and we encourage you to use the tools below whenever you feel they would help you stay in control.

Our Commitment to Safer Gambling

We at FairCrown are committed to promoting a safe, transparent, and fair gaming environment for all our members. Our platform is designed with 128-bit SSL encryption and PGP security, RNG-certified games, and strict AML/KYC controls, ensuring that every transaction and every spin is handled with integrity. Alongside this technical security, we place equal importance on emotional and financial safety, which is why responsible gaming sits at the core of everything we do.

Our Fair Crown platform is restricted to players aged 18 and over, and we verify this through our KYC process before processing payouts. Verification may be requested at any stage of your journey with us, not just before withdrawals, and we ask all players to cooperate promptly so that their accounts remain in good standing and their funds can be released without delay.

Tools You Can Use at FairCrown

We've equipped our platform with a variety of tools that let you shape your own gaming experience. Whether you want to manage your spending, pace your sessions, or step away entirely for a while, Fair Crown gives you the flexibility to make that choice at any time, free of charge and without judgment.

  • Deposit Limits – Set daily, weekly, or monthly caps on how much you can deposit, including jurisdictional default limits where applicable.
  • Reality Checks – Receive periodic reminders of how long you've been playing, helping you stay aware of your session length.
  • Self-Exclusion – Request a temporary closure or a longer-term self-exclusion from your account whenever you feel it's needed.
  • Temporary Account Closure – Take a short break without permanently closing your account, giving you time to reflect.
  • 24/7 Support – Our team is available around the clock to answer questions or guide you through any of these tools.

At FairCrown, we make these options easy to find and simple to activate. You don't need to explain your reasons to request a limit or a break — our support agents are trained to process these requests quickly and respectfully, because we respect your privacy and your decisions.

Deposit Limits

Our Fair Crown deposit limit feature allows you to decide, in advance, exactly how much you're comfortable spending over a given period. Once a limit is set, it cannot be increased immediately — any request to raise it will only take effect after a cooling-off period, while requests to lower it apply right away. This design is intentional: we want to make it easy to reduce spending and deliberately slower to increase it.

Reality Checks

Time can pass quickly when you're enjoying our pokies, live tables, or progressive jackpots. That's why FairCrown offers reality check notifications that pop up at intervals you choose, reminding you how long you've been logged in and giving you the chance to pause, review your activity, or log out.

Self-Exclusion and Temporary Closure

If you feel you need a longer break, Fair Crown's self-exclusion tool lets you lock your account for a set period or indefinitely. During self-exclusion, you will not receive marketing emails, and you will be unable to log in or deposit. We also offer temporary closure for shorter breaks, so you can step away for a few days or weeks without committing to a full self-exclusion.

Recognizing the Signs

We encourage every member of our community to regularly check in with themselves about their gaming habits. Below are some signs that your relationship with gambling might need attention:

  • Spending more money or time than you originally planned
  • Chasing losses by depositing again to try to win back money
  • Neglecting work, relationships, or responsibilities because of gaming
  • Borrowing money or using funds meant for essentials to play
  • Feeling anxious, irritable, or preoccupied when not playing
  • Hiding the extent of your gaming from family or friends

If any of these resonate with you, we strongly encourage you to reach out to our support team or to one of the independent organizations listed below. Recognizing these patterns early is one of the most effective ways to stay in control.

Independent Support Organizations

Beyond the tools available directly on our platform, there are numerous independent, professional organizations that offer free, confidential advice and support for anyone concerned about their gambling behavior, or that of someone close to them.

OrganizationService Provided
GambleAwareInformation, advice, and free support tools
Gamblers AnonymousPeer support groups and meetings
GamCareConfidential helpline and online chat support
BeGambleAwareSelf-assessment tools and treatment referrals

We at FairCrown recommend reaching out to these organizations at any time, regardless of whether you're currently a player on our site. Their services are independent, free, and staffed by trained professionals who understand the challenges that come with problem gambling.

Protecting Younger and Vulnerable Players

Our platform is strictly limited to adults aged 18 and over, and we apply verification checks to confirm this before processing withdrawals. We strongly advise parents and guardians to use parental control software on any shared or family devices to prevent underage access to Fair Crown or any other gambling site. We also ask that anyone who feels vulnerable — whether due to financial pressure, mental health, or personal circumstances — consider using our self-exclusion tools or speaking with an independent support service before continuing to play.

Our Fair Crown team is trained to treat every request related to responsible gaming with discretion and respect. If you're ever unsure which tool is right for you, simply contact our support team, and we'll walk you through the available options together.

How to Set Up Your Limits

Setting up responsible gaming tools on FairCrown takes just a few minutes. Follow these steps to get started:

  1. Log in to your FairCrown account
  2. Navigate to your account settings or profile section
  3. Select "Responsible Gaming" from the menu
  4. Choose the tool you'd like to activate (deposit limit, reality check, temporary closure, or self-exclusion)
  5. Enter your preferred settings and confirm your choice
  6. Contact our support team if you need assistance at any step

New players can also review our FairCrown bonus terms, which include information on responsible play expectations. If you haven't yet created an account, the FairCrown login page makes it quick and simple to get started.

Customer Support

  • Live Chat: Available 24/7
  • Email: support@faircrown.com
  • Help Center: Available on the FairCrown website
  • Language: English

FAQ

How old do I need to be to play at FairCrown?

You must be at least 18 years old to register and play on our platform. We verify age as part of our standard KYC process.

Can I set a deposit limit on my Fair Crown account?

Yes. You can set daily, weekly, or monthly deposit limits directly from your account settings, and our support team can help you adjust them if needed.

What happens if I self-exclude from FairCrown?

Your account will be locked for the period you choose, you won't receive marketing communications, and you won't be able to log in or deposit until the exclusion period ends.

Is there a cost to use responsible gaming tools?

No, all responsible gaming tools on Fair Crown are completely free to use and available to every registered player.

Where can I get outside help if I'm struggling?

We recommend contacting independent organizations such as GambleAware, GamCare, or Gamblers Anonymous, all of which offer free, confidential support.